POP HEALTH FORUM: A HIMSS EVENT

Chicago, IL
Renaissance Chicago Downtown Hotel
Oct. 2-3, 2017

Schedule

8:30am - 9:00am
Breakfast and Badge Pick-Up
Grand Ballroom

Breakfast will be served in the ballroom so make sure to stop by the sponsor tables. Breakfast sponsored by Siemens Healthineers.

9:00am - 9:05am
Opening Remarks
Grand Ballroom

Tom
Sullivan
Editor-in-Chief
HIMSS Media

9:05am - 9:50am

Keynote

Hype and Hope on the Way to Healthcare's Promised Land
Grand Ballroom

After decades of lagging behind other industries in the use of data, healthcare is poised for its own data-driven transformation. Journalists describe a not-too-distant future where patients, phones, Fitbits, and physicians march hand-in-hand toward a healthier tomorrow.

But not everyone is jumping for joy.

Some healthcare organizations are so frustrated with the state of health IT that the American Medical Association’s CEO James Madara, MD, last year called digital health the “snake oil of the early 21st century.” Rather than improving care and boosting professional satisfaction, many digital tools, he wrote, don’t work that well, and actually impede care, confuse patients, and waste everyone’s time.  

And then there’s machine learning. Or is it artificial intelligence? Or cognitive computing? Which is which or what is what?

In his keynote, Harvard Medical School professor Leonard D’Avolio, who previously led informatics at the VA, gets to the bottom of all this confusion and disgruntlement and examines what’s hype and what’s not. And how together, once a few very real barriers are eliminated, big data will better serve doctors, patients and families, and contribute to improved healthcare.

Leonard
D'Avolio
Assistant Professor
Harvard Medical School, Brigham and Women's Hospital

9:50am - 10:30am

Leadership Panel

Pop Health in 2017 and Beyond
Grand Ballroom

The only certainty in healthcare is uncertainty but what does this uncertainty mean for population health management? How does it affect strategy, purchasing, and implementation? Do you stay the course? Put the brakes on? Or some of both?

Our panel of experts will address this head on. Likewise, in keeping with the panel’s state-of-the-industry format, they’ll also address topics key to pop health success, such as clinical workflow improvement, decreasing utilization, data visualization, choosing vendors, measuring results, and more.

This session will provide attendees with a great overview and set the stage for the sessions to follow.

Joel
Gleason
Senior Vice President, Global Head of Provider Market
Cognizant Healthcare
Susan
Hawkins
Senior Vice President of Population Health
Henry Ford Health System
Smita
Patel
Neurology, Integrative Medicine and Sleep Disorders Specialist
NorthShore Neurological Institute, NorthShore University Health System
Tom
Sullivan
Editor-in-Chief
HIMSS Media
Cliff
Frank
Executive Director
Shore Quality Partners

10:30am - 11:00am
Networking Break
Grand Ballroom

Coffee will be served in the ballroom so take this opportunity to mingle with your peers to network and establish future partnerships. Break sponsored by Cognizant. 

11:00am - 11:30am

Visualizing Success

The Secret to Direct and Timely Access to Disparate Data
Grand Ballroom

Driving population health initiatives requires easy, direct, and timely access to disparate data sources, including clinical quality, administrative claims, financial outcomes, and consumer/patient experience. The growth of diverse clinically integrated networks (CINs/ACOs) compound the challenges in effectively making use of data sources and analytics. By developing interactive dashboards that are updated as data becomes available, users are able to quickly visualize novel and meaningful data portrayals. 

Key takeaways:

  • Identify areas of focus for evaluating performance while considering claims and patient acuity. 
  • Raise awareness of data visualization solutions. 
  • Understand the potential of near interactive solutions allowing leaders to use governed analytics.
Shrujan
Amin
Data Scientist
Care Coordination Institute
John
Supra
VP, Solutions and Services
Care Coordination Institute

11:30am - 11:45am

Beyond Demographics

Leveraging Patient Socio-Economic Data to Align your Coordinated Care Efforts
Grand Ballroom

As value-based care continues to replace the fee-for-service, providers are under increased scrutiny to improve the health of their patient population. While past history and demographics play an important factor in determining risk, a patient’s social determinants, if not considered, can negatively impact outcomes. Elsevier’s Tiffany McCauley will discuss how socio-economic factors can add an important dimension in coordinating longitudinal care and aligning your resources for maximum benefit. 

Tiffany
McCauley
Clinical Executive
Elsevier

11:45am - 12:25pm

Pop Health Leadership

Launching Value-Based Care in a Complex Care World
Grand Ballroom

Envisioning, developing, and implementing population health management programs aimed at increasing value to patients within a large academic health system requires a solid strategy, a strong infrastructure, relationship building, and lots of communication. In this session, Susan Hawkins, senior vice president of population health at Henry Ford Health System, will share the best practices and lessons learned that Henry Ford has used on its journey to value-based care - from critical technologies to key leadership behaviors.

Susan
Hawkins
Senior Vice President of Population Health
Henry Ford Health System

12:25pm - 1:30pm
Networking Lunch
Grand Ballroom

Take this opportunity to mingle with your peers in a relaxed setting to build relationships and establish future partnerships. Lunch sponsored by Elsevier.

1:30pm

1:30pm - 2:00pm

Care Coordination

Data Driven Insights and Chronic Care Management Innovation
Lyric

Care management and value-based delivery transformation are key to successful population health outcomes. In this case study, Compass Medical, an independent physician group, shows how it leveraged data-driven insights and dedicated care management teams to mature its value profiles and meaningful predictions framework to drive better outcomes. This transformation allowed Compass to redesign care delivery and enhance provider & patient experience. What’s more, addressing provider burnout and empowering care teams through this approach has accelerated the group’s path forward.

Key takeaways:

  • Big data and analytics should drive leadership behaviors & strategic insights.
  • Robust care teams, patient-centered care redesign, and provider insights are critical for successful pop health strategy.
  • There is no one-size-fits-all pop health solution, but having agile and well-aligned technology partners are crucial to success.
Andrew
Koslow
VP of Operations and General Counsel
Compass Medical
Dhrumil
Shah
CMIO, Family Physician
Compass Medical

1:30pm - 2:00pm

Data & Analytics

Partnering Care and Analytics Teams to Reduce Readmissions
Discover

UnityPoint Health, a 30,000-employee healthcare system with nearly 1,000 physicians, in Des Moines, Iowa, had the tools but lacked the know-how to get the most out of them. But what came next changed everything. Adapting workflows and perceptions while moving toward data-driven decision-making began to reveal real change. By focusing more intentionally on analytics adoption and coaching with the care team at a pilot hospital, Unity Point saw a 40 percent improvement in risk adjusted readmission index over three years, surpassing internal system targets in performance and becoming the top performer in the health system.  

Today, UnityPoint incorporates a comprehensive care coordination strategy for reducing readmissions through reporting, descriptive statistics, and predictive analytics. Importantly, the care team has successfully adopted these tools within its daily workflows.

Key takeaways:  

  • Overview of the analytics tools and methodologies.
  • Discussion on strategies and tactics for analytics adoption.
  • Highlights of building partnerships between analytics teams and care teams.
Rhiannon
Harms
Executive Director of Strategic Analytics
UnityPoint Health
Ben
Cleveland
Data Scientist
UnityPoint Health

1:30pm - 2:00pm

Patient Engagement

An Oregon Health Plan's Approach to Population Health
Grand Ballroom

In the ever changing healthcare environment, one of the biggest priorities for healthcare professionals is to improve the health of members, patients, friends and family.  Whether you represent a health plan membership, a panel of patients at a clinic, or provide community care, this session will provide valuable and actionable insights into how CareOregon, a health plan, has used staff to improve member engagement and health outcomes.

Key takeaways:

  • How to impact member engagement on a clinic level.
  • How this work impacts revenue.
  • Innovative ways to improve outcomes.
Scott
Zahlmann
Population Health Supervisor
CareOregon
2:10pm

2:10pm - 2:40pm

Care Coordination

Unlicensed Staff Plays Key Role in Reducing ED Visits Big-Time
Lyric

The University of California, Los Angeles (UCLA), one of the nations’ top-ranked hospitals, has developed an innovative model of comprehensive care coordination to achieve the triple aim. This strategy embeds unlicensed health navigators in physician offices and supports them with a team of licensed professionals that include the physicians, pharmacists, nurses and social workers.

A key element of the model is physician identification and referral of high-risk patients for care coordination. The unlicensed care coordinators are at the center of managing the organization’s accountable populations.

The results have been impressive. The model has decreased ED visits by 20 percent and reduced utilization and total cost per member in the accountable population.

Key takeaways:

  • Understand the infrastructure and systems needed to support a successful care coordination program.
  • Describe the roles and responsibilities of the unlicensed care coordinator in managing high-risk, high-utilizer patients.
  • Learn how UCLA uses data analytics to identify high-risk populations and measure outcomes of care coordination activities.
Naveen
Raja
Medical Director for Accountable Care
UCLA
Joyce
Komori
Director, Comprehensive Care Coordination for Population Health Management
University of California, Los Angeles

2:10pm - 2:40pm

Data & Analytics

Thinking Big: Engaging the Chronically Ill to Lead Healthier Lives
Discover

Borgess Health, a member of Ascension Health, is one of the largest healthcare providers and employers in southwestern Michigan and provides a complete continuum of services to nearly 1 million people within 10 surrounding counties. In February of 2015, the Ascension Medical Group leadership challenged all local medical groups to improve one quality metric by 20% in 90 days.

With the use of technology along with patient engagement strategies, Borgess Health was able to exceed its goal and improved uncontrolled diabetes by 29% in 90 days.

Through this process, Borgess Health now has a population panel coordinator, and a hardwired patient engagement process for this metric and many more, leading to six primary care practices now recognized in the top 20% of quality performance in Michigan.  

Key takeaways:

  • How to determine which patient engagement strategy will work best for your organization based on the resources at your disposal.
  • How to leverage population health management technology and let the data guide you in the process.
  • How to hardwire a population health management strategy for the long-term.
Cindy
Gaines
Vice President and Chief Operating Officer
Borgess Medical Group

2:10pm - 2:40pm

Patient Engagement

Pop Health - Past, Present and Future
Grand Ballroom

In 2010, Northwell Health, a 21-hospital health system in the New York metropolitan area, understood the importance of having the right foundation for its IT infrastructure. The organizations started building enterprise HIE, DWH, and care tools. By 2017, it had most of the tools needed and shifted gears into scalable utilization and adjustment. 

As Northwell transitions from reactive care to proactive care, it uses its vision of 2020 to identify essential technological enablers and set execution tactics accordingly. Today, these enablers include improved analytics capabilities, incorporating and disseminating an integrated care plan, deploying a longitudinal and holistic single patient record and online communication tools to foster patient self-management and clinical decision support for the population it serves.

Key takeaways:

  • Communication, interoperability and infrastructure are three elements to invest in.
  • Disruption and innovation will rely on these elements as supporting tools for outcome improvement strategy.
  • Implementation plan affects any solution scalability.
Yulia
Kogan
Director of Information Technology
Northwell Health
Simita
Mishra
Director - Clinical Informatics Population Health/DSRIP
Northwell Health
2:50pm

2:50pm - 3:20pm

Care Coordination

Building a Cerebral Palsy Patient Registry: Best Practices and Lessons Learned
Lyric

In September 2012 after two years of development, Nemours hospital implemented a cerebral palsy patient registry that now includes more than 10,000 patient events. The organization built the registry to interface with its EHR to better treat a medically complex patient population with multiple procedures that require observation over time. 

The registry’s primary purpose is not for research but to align clinical operations and care coordination by helping to eliminate paper, redundant data entry, and to streamline the care process for both patient and caregiver. 

In this session, Nemours will explain how the registry works and share best practices and lessons learned for attendees considering a similar project.

Key takeaways:

  • Understand how whatever you build will affect all users - providers, patients and staff - in understanding patient experience.
  • The importance engaging all patients, parents, providers and staff in the development of the registry.
  • Understand and adapt to resources available in the development of a registry.
Kenneth
Rogers
Program Manager - Orthopedic Research
Nemours Alfred I. duPont Hospital for Children

2:50pm - 3:20pm

Data & Analytics

Population Health 2.0: Bending the Cost Curve by Moving Beyond the Pyramid
Discover

Advocate Health Care is the largest health network in Illinois and one of the largest ACOs in the country.

From this vantage point, Vice President Tina Esposito, who oversees system measurement and analytics, knows well that the ability to bend the cost curve will occur only if the right resources are deployed to areas where most appropriate. 

In this session, she’ll discuss a different approach to strategic resource allocation grounded in data and advanced analytics: Moving beyond a focus on the most expensive, complex patients at the top of the population pyramid to a broader focus that includes identifying and targeting patients before they reach the top of the pyramid.

Tina
Esposito
Vice President of the Center for Health Information Services
Advocate Health Care

2:50pm - 3:20pm

Patient Engagement

Investing in Non-Billable Services to Address Social Determinants of Health
Grand Ballroom

New Jersey-based Shore Quality Partners, a clinically integrated network that includes 240 physicians, over the past few years sought to better manage the health of their patients, including 15,000 recently laid-off workers from Atlantic City, who found themselves without healthcare.

In this session, attendees will learn how Shore Quality used data and analytics, non-traditional care activities – free counseling and educational resources, for example – and established new clinical care protocols to better manage psychosocial aspects of patient health.

Overall, the 1,250 non-billable encounters had a remarkable impact on overall costs. This included decreasing spending by high-ED utilization patients by $1,600 per member per month and inpatient utilization rates by 15%.

Key takeaways will address:

  • The impact of social and behavioral factors on the health risk of a population.
  • A holistic approach to pop health, including strategies to manage social factors for high-risk patients.
  • The clinical & financial impact of non-billable services in addressing social determinants of health in value-based care.
Cliff
Frank
Executive Director
Shore Quality Partners

3:20pm - 3:45pm
Networking Break
Grand Ballroom

Coffee will be served in the ballroom so take this opportunity to mingle with your peers to network and establish future partnerships. Break sponsored by Cognizant. 

3:45pm - 4:15pm

Data-Driven Brain Health

Prediction Model Improves Alzheimer's Management & Prevention
Grand Ballroom

A Chicago-based neurologist shares best practices in using the electronic medical record (EMR) in delaying – even preventing – the onset of Alzheimer’s disease, now reaching epidemic proportions in America. She'll detail data and analytics, care coordination and patient engagement with regards to brain health and look at how specialists identify patients at high risk for Alzheimer’s disease and related disorders years before disease onset. She'll also describe how these patients can be integrated into long-term brain health care and surveillance to delay or prevent disease.

Key takeaways:

  • Demonstrate a structured clinical documentation support toolkit built into the EMR for the evaluation and management of brain health aimed at Alzheimer’s prevention.
  • Understand an EMR data-driven Alzheimer’s prediction model designed to “risk-score” patients for population health management.
  • Review “Smart” Orders Sets in the treatment of cognitive decline and modifiable risk factors for patient engagement.
Smita
Patel
Neurology, Integrative Medicine and Sleep Disorders Specialist
NorthShore Neurological Institute, NorthShore University Health System

4:15pm - 4:55pm

Social Determinants

Solving for Population Health - One Person at a Time
Grand Ballroom

America spends an estimated $3 trillion on health outcomes, yet the health of its population ranks below other developed countries. A growing chorus of experts now conclude that the poor quality of health in America isn’t due to healthcare expense, but social determinants - the social, economic and environmental factors  among individuals and communities.

Where we are born, live, work and grow impacts our health. But it’s only a part of the equation. Distribution of money, resources and power have an additional correlation. Without these factors taken into consideration and incorporated into the healthcare approaches, technologies and models of the future, healthcare delivery risks ineffectiveness.

This presentation will discuss the role that social determinants of health will have on population health, and how technology and innovation can help customize care to enable healthier lives regardless of circumstance and drive better patient outcomes. 

Vik
Bakhru
Chief Operating Officer
ConsejoSano

4:55pm - 5:00pm
End of Day Remarks
Grand Ballroom

Tom
Sullivan
Editor-in-Chief
HIMSS Media

5:00pm - 6:00pm
Networking Reception
Grand Ballroom

After a day of informative and incisive presentations, enjoy a drink and hors d'oeuvres in the ballroom with your fellow attendees, speakers and sponsors. 

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