How to Implement a Preferred Post-Acute Provider Network

Baystate Health is a not-for-profit, integrated health care system serving over 800,000 people throughout western New England. The organization has implemented a preferred post-acute provider network, which is core to its care coordination program. Baystate will share lessons learned in supporting a preferred network as part of the discharge process, measuring patient progress and outcomes in real-time and actively managing and reducing hospital readmissions and patient length of stay.

Key takeaways

• Specific steps for creating and implementing a preferred post-acute network.
• Strategies, tactics and technologies to support care coordination.
• Lessons learned for hospital readmission prevention and bundled payment programs.