Boston, MA
Apr. 3-4, 2017

Becky Williams

RN Care Coordination Manager
St. Joseph Hospital, Covenant Health

Rebecca Williams currently holds the position of RN Care Coordination Manager for St. Joseph Hospital in Nashua, N.H., a member of Covenant Health. She established, implemented, and now leads a team of RNs, social workers and support staff, focusing on population health management, transitions of care and practice transformation. This team supports a multi-specialty employed provider network that includes more than 80 clinicians. Ms. Williams graduated from Rivier University in 2004, earning an Associate of Science in Nursing.  She is currently pursuing her BSN. Before joining St. Joseph Healthcare in 2013, Ms. Williams spent 8 years in primary care, focusing on family medicine and care coordination of high-risk patients. She has presented at national conferences including HIMSS and AHRQ regarding population health and readmission prevention interventions. In addition to population health and care coordination, Ms. Williams also provides guidance and oversight for the quality improvement and utilization management efforts for the self-insured health plan covering employees and dependents across Covenant Health. 

April 3, 2017
2:50pm - 3:20pm
America South – Fourth Floor

Value-based payment models, leveraging population health management to proactively identify gaps in care as a way to improve quality while reducing costs are important for self-insured systems. But knowing where to start is half the battle. Covenant Health Systems, a self-insured not-for-profit health system based in New England, adopted a population health management program to track and manage the health of their employees across three hospitals and affiliated facilities. The health system leveraged data and analytics to strategically identify at-risk patients and proactively manage their care. Covenant Health Systems will discuss the implementation of their employee population health program as a building block for a larger population health program and share results and surprising findings.


Key takeaways

  • Identify the importance of engagement/communication with all stakeholders around the urgency behind a population health program.
  • Explain the critical need to implement a care coordination team that supports the success of the program.
  • Discuss how analysis of claims data, such as pharmaceutical, can provide insight into what causes increased expenditures. 
April 4, 2017
10:45am - 11:25am
America South – Fourth Floor

One of the most valuable ways to learn is through interaction with your peers. Our “Speed Networking” session will provide an opportunity to meet speakers and attendees who have similar pop health challenges and discuss solutions to those potential obstacles. Mingle, share and learn in this unique, rapid fire and interactive environment.

If you missed a speaker during Monday’s concurrent afternoon sessions on data, care coordination, and patient engagement, here’s your chance to talk to that speaker.

Each speaker will be stationed at a table in the ballroom and attendees can circulate and speak one-on-one with individual speakers.

This is a great opportunity to gather information that addresses your organization’s specific pop health challenges.


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