Boston, MA
Apr. 3-4, 2017
Health IT Engagement Manager
Michigan Public Health Institute

James is currently the health IT engagement manager for the Michigan Public Health Institute, a nonprofit institute dedicated to advancing population health through public health innovation and collaboration. His work focuses on the intersection of consumer engagement and health information technology. Before joining MPHI, James was employed by the Michigan Department of Health and Human Services as a Children’s Protective Services Specialist. 

James is currently a board member for the Michigan Health Policy Forum and council member of the Great Lakes Regional Health Equity Council. He has served as the vice-chair for the Ingham Community Health Centers and as a commissioner for the Ingham Change Initiative.  James earned his bachelors in Psychology and a Master of Social Work with a concentration in Organizational/Community Practice from Michigan State University. 

April 4, 2017
11:25am - 12:00pm
America South – Fourth Floor

In the midst of a changing political climate that will almost assuredly impact how providers engage with patients, it’s critical to become aware of all methods for engaging patients and keeping them engaged in their health. To that end, the Michigan Public Health Institute, a nonprofit organization dedicated to improving community health through collaboration and state-of-the-art community health practices, conducted a survey with 900 Medicaid beneficiaries. The Survey of Medicaid Consumers indicated that a relatively high percentage to Medicaid beneficiaries have been given health IT technology. However, a significant gap exists between those that take advantage of health information and those who do not.

This, along with other conclusions on technology usage drawn from the survey, give providers important insights into multiple methods they can use to effectively engage Medicaid patients. This includes tailoring outreach and providing health IT that is appropriate for age and personal preference.

Key takeaways

  • Identify ownership and usage patterns of health technology by the Medicaid population.
  • Identify strategies for engagement with health IT.
  • Identify health IT as a method of accessing health care and medical services.
April 4, 2017
10:05am - 10:45am
America South – Fourth Floor

How do you take care of the most vulnerable populations – Medicaid recipients and those struggling with mental health and substance abuse? How do you engage them in their care and drive better outcomes and slow spending? It’s a difficult task.

Our speakers will kick off this session by addressing that question head on, discussing what has and hasn’t worked and what approaches hold the most promise.

From there, we’ll open discussion to attendees.

The Patient Engagement Genius Bar is a takeoff on the name for the in-store tech support provided in retail Apple Stores.

Do you have a question about data and analytics, care coordination, patient engagement or some topic not covered in earlier forum? This is the session to get those questions answered.

We'll have two floor microphones and our expert panelists will take audience questions as they come.

Think of this session as a big brainstorming and networking session. Our experts will provide their best, unbiased advice, but we can also pull on the collective experience of the all attendees.

April 4, 2017
10:45am - 11:25am
America South – Fourth Floor

One of the most valuable ways to learn is through interaction with your peers. Our “Speed Networking” session will provide an opportunity to meet speakers and attendees who have similar pop health challenges and discuss solutions to those potential obstacles. Mingle, share and learn in this unique, rapid fire and interactive environment.

If you missed a speaker during Monday’s concurrent afternoon sessions on data, care coordination, and patient engagement, here’s your chance to talk to that speaker.

Each speaker will be stationed at a table in the ballroom and attendees can circulate and speak one-on-one with individual speakers.

This is a great opportunity to gather information that addresses your organization’s specific pop health challenges.


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