Boston, MA
Apr. 3-4, 2017

Jennifer Laffey

Nurse Practitioner FNP-BC Supervisor
Northwell Health Solutions

Jennifer Laffey's work in nursing scholarship and clinical practice is grounded in improving the healthcare of high-risk populations who have undergone surgical procedures. Her interest in this population began in clinical practice as a Cardiothoracic ICU nurse where she learned to appreciate the unique needs of high-risk surgical patients. Jennifer's work as a nurse practitioner focuses on the transitional care process and insuring that the medical and psychosocial needs of high-risk surgical patients are met prior to discharge and extended into the home setting. This process involves developing, implementing, and evaluating patient specific care plans so that all care providers can deliver seamless, high quality, cost effective care. In return, this population has less readmissions and improved outcomes.  

April 3, 2017
1:30pm - 2:00pm
Empire – Seventh Floor

Care Managers at Northwell Health, New York State’s largest healthcare provider and private employer, with 21 hospitals and over 550 outpatient facilities, are constantly in motion, tasked with digging into EHRs, compiling data while also talking to patients and coordinating discharges. Northwell will present the day-to-day view of a care manager as if from a Go-Cam, to show how information is used to engage patients effectively and how complex this management really is. The presentation will help you envision how coordination is needed to truly manage health of patients across the care continuum. See how integration of individual factors with community and environmental factors are key to chronic disease management and population health initiatives. By the end of the virtual day in the life of care managers and patients, you will be able to envision how all of the population health management components fit together for the care manager<—>patient interaction, and how this all impacts outcomes.

Key takeaways:

  • Population health management must be ubiquitous in day-to-day clinical operations.
  • It’s not just about the tools or the information—it’s about how they are used to manage patient care.
  • Population Health Management is about harnessing many moving parts—identifying them, polishing them and operationalizing them. 
April 4, 2017
10:05am - 10:45am
America South – Fourth Floor

How do you take care of the most vulnerable populations – Medicaid recipients and those struggling with mental health and substance abuse? How do you engage them in their care and drive better outcomes and slow spending? It’s a difficult task.

Our speakers will kick off this session by addressing that question head on, discussing what has and hasn’t worked and what approaches hold the most promise.

From there, we’ll open discussion to attendees.

The Patient Engagement Genius Bar is a takeoff on the name for the in-store tech support provided in retail Apple Stores.

Do you have a question about data and analytics, care coordination, patient engagement or some topic not covered in earlier forum? This is the session to get those questions answered.

We'll have two floor microphones and our expert panelists will take audience questions as they come.

Think of this session as a big brainstorming and networking session. Our experts will provide their best, unbiased advice, but we can also pull on the collective experience of the all attendees.

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