POP HEALTH FORUM: A HIMSS EVENT
Boston, MA - April 3 - 4, 2017
The University of California, Los Angeles (UCLA), one of the nations’ top-ranked hospitals, has developed an innovative model of comprehensive care coordination to achieve the triple aim. This strategy embeds unlicensed health navigators in physician offices and supports them with a team of licensed professionals that include the physicians, pharmacists, nurses and social workers.
A key element of the model is physician identification and referral of high-risk patients for care coordination. The unlicensed care coordinators are at the center of managing the organization’s accountable populations.
The results have been impressive. The model has decreased ED visits by 20 percent and reduced utilization and total cost per member in the accountable population.