Renaissance Chicago Downtown Hotel
October 2-3, 2017 | Chicago, IL

Value-Based Care of Highly Complex Populations

October 3, 2017
2:30pm - 3:00pm
Grand Ballroom

New York City’s Services for the UnderServed (SUS) is a human services agency providing $185 million in services to individuals with disabilities, living in poverty, and facing homelessness. In 2014, it received a grant to identify care pathways that would increase quality of care for the developmentally disabled, reduce incidences of challenging behavior, and lower costs of care.

In this presentation, SUS will explain how deploying an HIT platform to collect and analyze diverse datasets enabled it to provide more effective care.

The results speak for themselves: a 15 percent reduction in caregivers per case, a 70 percent reduction of challenging behaviors within the first six months, and a 30 percent reduction in the use of psychotropic medications. 

Key takeaways:

  • How an end-to-end cloud-based solution designed to support value-based care reduced costs and improved efficiency.
  • The outcomes made possible by a comprehensive HIT solution with traditional approaches to care management.
  • How a 360-degree view of the patient can be used to secure cost savings and improve patient care in complex populations.



Acting Director of Behavior Services
Services for the UnderServed

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