UnityPoint Health, a 30,000-employee healthcare system with nearly 1,000 physicians, in Des Moines, Iowa, had the tools but lacked the know-how to get the most out of them. But what came next changed everything. Adapting workflows and perceptions while moving toward data-driven decision-making began to reveal real change. By focusing more intentionally on analytics adoption and coaching with the care team at a pilot hospital, Unity Point saw a 40 percent improvement in risk adjusted readmission index over three years, surpassing internal system targets in performance and becoming the top performer in the health system.
Today, UnityPoint incorporates a comprehensive care coordination strategy for reducing readmissions through reporting, descriptive statistics, and predictive analytics. Importantly, the care team has successfully adopted these tools within its daily workflows.
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