Chicago, IL
Renaissance Chicago Downtown Hotel
Oct. 2-3, 2017

Susan Hawkins

Senior Vice President of Population Health
Henry Ford Health System

Susan Hawkins rejoined Henry Ford Health System in July 2016 as the Senior Vice President of Population Health. She is responsible for providing administrative leadership in the development and implementation of a system-wide approach to population health in order to drive improved outcomes at a lower cost. Hawkins has extensive experience in leading, designing, evaluating, and implementing large-scale, innovative changes to strategies and processes. She has led teams in leadership system design and development, teaching, and organizational change, and, has extensive experience in clinical quality, safety and informatics, strategic planning and business development, project management and process improvement (including Lean/Six Sigma). Before returning to Henry Ford, Hawkins was Senior Vice President & Chief Quality Officer for Detroit Medical Center. At DMC, she led a newly consolidated, system-wide team of 98 professionals responsible for quality and safety performance, including researching, designing, implementing, and monitoring best practices in evidence-based clinical processes, high-reliability safety programs, infection prevention and epidemiology, regulatory readiness, and organizational sustainability.

October 2, 2017
9:50am - 10:30am
Grand Ballroom

The only certainty in healthcare is uncertainty but what does this uncertainty mean for population health management? How does it affect strategy, purchasing, and implementation? Do you stay the course? Put the brakes on? Or some of both?

Our panel of experts will address this head on. Likewise, in keeping with the panel’s state-of-the-industry format, they’ll also address topics key to pop health success, such as clinical workflow improvement, decreasing utilization, data visualization, choosing vendors, measuring results, and more.

This session will provide attendees with a great overview and set the stage for the sessions to follow.

October 2, 2017
11:45am - 12:25pm
Grand Ballroom

Envisioning, developing, and implementing population health management programs aimed at increasing value to patients within a large academic health system requires a solid strategy, a strong infrastructure, relationship building, and lots of communication. In this session, Susan Hawkins, senior vice president of population health at Henry Ford Health System, will share the best practices and lessons learned that Henry Ford has used on its journey to value-based care - from critical technologies to key leadership behaviors.

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